Managed Cybersecurity · Thailand

Managed Cybersecurity Services in Thailand

24/7 SOC monitoring, EDR, and incident response — delivered by a bilingual Thai–English team in Bangkok, aligned to PDPA.

Reference architecture

End-to-end CSaaS blueprint

From edge sensors to the command center — how ITS connects detection, response, and the people who act on it.

  • Edge → Transport → Platform → Action
  • GIS dashboard + cloud/on-prem backup
  • Collaborative ecosystem of responders
ITS CSaaS reference architecture — workflow and ecosystem at a glance.
ITS CSaaS reference architecture — workflow and ecosystem at a glance.
Why ITS

Built for Thai enterprises, fluent for global stakeholders.

Bilingual team

Every analyst is fluent in Thai and English — cutting mean-time-to-communicate during a crisis.

Based in Bangkok

A real on-site response team, not just a remote SOC half a world away.

15-minute SLA

15-minute triage, every hour, every day.

PDPA & BOT-aware

We understand Thai regulatory frameworks — not just GDPR.

The problem

Local threats need local context — and a team you can actually reach.

Thai organisations face the same ransomware, BEC, and supply-chain attacks as the rest of the world, but generic offshore SOCs miss local context: Thai-language phishing lures, BOT and PDPA reporting timelines, and the operational reality of working with Thai vendors. Many incidents escalate simply because executives and SOC analysts cannot communicate in the same language during the first 60 minutes.

What's included

A complete managed security stack.

24/7 SOC Monitoring

Bilingual analysts watching your environment around the clock, with Thai-language escalation paths and English executive briefings.

Managed EDR

Deployment, tuning, and response on leading endpoint platforms (CrowdStrike, SentinelOne, Defender) — including isolation and forensic capture.

Vulnerability Management

Monthly authenticated scans, prioritized remediation playbooks, and verification re-scans aligned to your patch cycle.

Incident Response Retainer

Pre-agreed SLAs, 15-minute triage, on-site response in Bangkok within 4 hours, post-incident report in Thai and English.

Threat Intelligence

Curated feeds focused on threats targeting Thai banks, manufacturers, and government — not generic global noise.

Awareness & Phishing Simulation

Thai-language phishing campaigns and role-based micro-learning, with board-ready reporting.

How it works

From assessment to 24/7 operations in 30 days.

01

Discover

Free 60-minute scoping call + light asset inventory.

02

Assess

Posture review, top-3 risks, and roadmap aligned to budget.

03

Onboard

Deploy sensors, tune EDR, integrate logs, establish runbooks.

04

Operate

24/7 monitoring, monthly reviews, quarterly executive readouts.

Who we protect

Trusted across regulated Thai industries.

Banking & Financial ServicesManufacturing & OTHealthcareRetail & E-commerceGovernment & SOEEducation
Frequently asked

Answers for procurement, IT, and the board.

What is included in ITS managed cybersecurity services?+

24/7 SOC monitoring, EDR deployment and tuning, monthly vulnerability assessment, incident response retainer, and bilingual executive reporting aligned to PDPA obligations.

Do you support Thai-language reporting and incident calls?+

Yes. Every ITS SOC analyst is fluent in Thai and English. Incident bridges, executive briefings, and board reports are delivered in your preferred language.

Are services aligned with Thailand's PDPA?+

Yes. Logging, breach-notification timelines (within 72 hours where applicable), and data-handling are configured to meet PDPA requirements, with audit-ready evidence packages on request.

How fast can ITS respond to a security incident?+

Initial triage within 15 minutes for Tier 1 customers. On-site response in Bangkok metro within 4 hours under our standard retainer.

Can you work with our existing SIEM or EDR vendor?+

Yes. We are vendor-neutral and operate across CrowdStrike, SentinelOne, Microsoft Defender, Splunk, Elastic, and others.

Get a baseline assessment — at no cost.

We'll review your current posture, identify the top 3 risks, and recommend a right-sized managed plan. No obligation.